Frequently Asked Questions
// FAQ
Frequently Asked Questions
General
Where is Akordium based?
We're based in Surabaya, Indonesia. We serve clients locally and remotely across Indonesia.
How do I start a project with you?
Just send us a message through the contact form or WhatsApp. We'll schedule a free consultation call to discuss your needs, timeline, and budget.
Do you work with small businesses?
Absolutely. Most of our clients are SMEs and startups. We're experienced at building practical, cost-effective solutions that fit smaller budgets.
Can I see examples of your work?
Yes — visit our Portfolio page to see real projects and results we've delivered for clients.
Services & Technical
What technologies do you specialize in?
Our core stack is Go (Golang) for backend APIs, PostgreSQL for databases, Vue.js/React/Astro for frontend, and cloud infrastructure on AWS, GCP, or DigitalOcean.
Can you build mobile apps?
Yes. We build native iOS and Android apps, as well as cross-platform apps using Flutter or React Native depending on your requirements.
Do you do WordPress sites?
Yes. We build custom WordPress themes, configure plugins, optimize performance, and handle WordPress hosting and maintenance.
Can you integrate with third-party services?
Yes. We have experience integrating payment gateways (Midtrans, Stripe), WhatsApp Business API, Google services, CRM systems, and many other APIs.
Process & Pricing
How much does a website cost?
A basic company profile starts from Rp 2.000.000. A web application starts from Rp 5.000.000. Exact pricing depends on scope, features, and timeline. See our Pricing page for details.
How long will my project take?
A landing page or company profile: 1–2 weeks. A web application: 4–12 weeks. A mobile app: 8–16 weeks. We'll provide a specific timeline after requirements analysis.
What is your payment process?
We typically use a 50% upfront / 50% on delivery payment structure. For larger projects, we use milestone-based payments. We accept bank transfer and major payment methods.
What happens after launch?
Every project includes a post-launch support period (1–3 months depending on scope). After that, we offer monthly maintenance retainer packages to keep your system running smoothly.
